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![Shipping and delivery?]()
Shipping and delivery?
A: Please inform us about the quantity and delivery address in order to calculate the exact shipping fee ;The delivery is usually within 15-30 days, but it can vary based on quantity and other conditions.
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![Could you offer Form A or C/O ?]()
Could you offer Form A or C/O ?
A: No problem. We can prepare relative documents to origin affairs office or other office to apply for related certificates for free.
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![Tell me the standard of package?]()
Tell me the standard of package?
A: We use strong wooden case for protection.
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![How do I correctly install the low voltage lithium battery?]()
How do I correctly install the low voltage lithium battery?
A: Ensure the installation location is dry, ventilated, and away from fire and heat sources. Follow the instructions in the product manual to securely fix the battery pack to the wall using the provided mounting brackets or brackets. Ensure the installation is firm to prevent shaking or loosening.
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![Warranty and normal life cycle of the battery?]()
Warranty and normal life cycle of the battery?
A: 5 years warranty, Battery life cycle is more than 6000 times under normal circumstances.If the battery is charge and discharged once a day, the life span for the battery is more than 15 years.
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![What could you purchase from us?]()
What could you purchase from us?
A: Residential energy storage battery, Residential stackable energy storage battery, residential wall-mounted energy storage battery,C&I utility scale energy storage system, C&I container energy storage system, brand inverter and so on.
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![Do you test all your goods before delivery?]()
Do you test all your goods before delivery?
A: Yes, all our products have been tested before delivery.
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![If your products have CE certificated?]()
If your products have CE certificated?
A: Sure, our products have sold to many foreign countries countries and our products have been approved by local rules and test very good function.
