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If your products have CE certificated?
A: Sure, our products have sold to many foreign countries countries and our products have been approved by local rules and test very good function.
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Factory or Trading?
A: We are the manufacturer specializing in lithium ion battery over 10 years.
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Could you offer Form A or C/O ?
A: No problem. We can prepare relative documents to origin affairs office or other office to apply for related certificates for free.
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Can you OEM and ODM Service?
A: Yes, we can provide free OEM Service, and ODM Service. We can design the packaging and logo according to your requirements.
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How should I store an unused lithium ion battery pack?
A: Unused battery packs should be stored in a dry, cool, and ventilated place, avoiding direct sunlight and high temperatures. The storage temperature of the battery pack should be within the recommended range to maintain its performance and safety.
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Shipping and delivery?
A: Please inform us about the quantity and delivery address in order to calculate the exact shipping fee ;The delivery is usually within 15-30 days, but it can vary based on quantity and other conditions.
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How do I correctly install the low voltage lithium battery?
A: Ensure the installation location is dry, ventilated, and away from fire and heat sources. Follow the instructions in the product manual to securely fix the battery pack to the wall using the provided mounting brackets or brackets. Ensure the installation is firm to prevent shaking or loosening.
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Compatible brands of the Inverter?
A: Most mainstream Inverters are compatible with our system.